Welcome to New Chapel Street Surgery!
From 1st July 2020, any patient registered with Cae Teg Surgery, living in Pontnewydd and Croesyceiliog will automatically be transferred to New Chapel Street Surgery.
We understand that this process has caused some anxiety, but there is no need for worry. You do not have to do anything, and your registration will be facilitated by Aneurin Bevan University Health Board automatically. We have put in place measures to enable the smooth transfer of your registration to our practice.
We have made a special page for you answering some common questions you have may about the transfer, and giving you information about how we run. Please also have a look at our website too.
We look forward to caring for you!
PLEASE DO NOT ATTEND THE SURGERY UNLESS INVITED TO DO SO.
Please see our dedicated Coronavirus page for more information.
If you have symptoms, isolate and book a test ASAP on the Welsh Government site, or call 119.
If you are struggling with your mental health during the coronavirus crisis, please take at look at our wellbeing page for some of the organisations that can help you during this time.
COVID-19 Bereavement Helpline 0800 2600 400 between 8am and 8pm.
Follow us on Twitter @NewChapelStreet
CORONAVIRUS COVID 19
Due to the coronavirus pandemic, the surgery is currently under intense pressure. To protect our patients and staff from the potential covid-19 risk, all routine work is being suspended and we are implementing a triage system for all urgent appointments. This means all requests for an urgent review will be triaged by a GP, who will phone you back. All appointments currently pre-booked will be offered a telephone appointment instead. You will temporarily not be able to book appointments via My Health Online.
PLEASE DO NOT ATTEND THE SURGERY UNLESS YOU HAVE BEEN ADVISED TO DO SO.
When ordering repeat prescriptions , please advise us of your preferred pharmacy, so we can automatically send your prescription straight to them. Please allow at least 72 hours before collecting it from your pharmacy.
Please do not attend the surgery if you have a cough, temperature or are feeling unwell. Follow the government advice and self isolate until feeling better.
Our telephone lines are extremely busy so please only phone if needing urgent advice.
Thank you to all our patients and staff for your consideration and support at this difficult time.
We are a modern, friendly practice in Pontnewydd, covering the Cwmbran area. We strive to provide high quality care for all our patients. Our practice list is open and we are accepting new patient registrations. Please download our practice leaflet for further information.
You can contact the surgery by telephone Monday to Friday between 8:00 am and 6:30 pm.
Our surgery hours are 8:00 am to 6:00pm, Monday to Friday.
The Practice Leaflet is also available in Welsh and large print here