You can browse our practice polices here
Compliments and Concerns
We are always pleased to receive your comments or suggestions for improving our services. We aim to provide the best care to you at all times but sometimes you may ... [continue] Compliments and Concerns
Data Protection Policy
Introduction The Data Protection Act 1998 (DPA) requires a clear direction on policy for security of information held within the practice and provides individuals with a right of access to ... [continue] Data Protection Policy
Equality and Diversity
New Chapel Street Surgery strives to provide equality and fairness for all our patients and staff and not to discriminate on grounds of gender, gender reassignment, marital status (including civil ... [continue] Equality and Diversity
General Data Protection Regulations
We respect your right to privacy and keep all your health information confidential and secure. It is important that NHS Wales keeps accurate and up-to-date records about your health and ... [continue] General Data Protection Regulations
Patient Charter
All members of the primary care team are dedicated to a quality policy to achieve health services, which meet your requirements Practice Leaflet All new patients will receive a copy ... [continue] Patient Charter
Patient rights and responsibilities
Patients have the right to: be registered with a General Practitioner change doctor if desired be offered a health check on joining the practice receive emergency care at any time ... [continue] Patient rights and responsibilities
Violent or abusive behaviour
Physical violence and verbal abuse is a growing concern. GP’s, Practice Nurses and other practice staff have the right to care for others without fear of being attacked or abused. ... [continue] Violent or abusive behaviour
Date published: 19th January, 2023
Date last updated: 19th January, 2023
