New Chapel Street Surgery

01633 485 155

Practice Information

Here you can find out how to register at our practice and read other important information for patients.

Complaints and compliments

We are always pleased to receive your comments or suggestions for improving our services.  We aim to provide the best care to you at all times but sometimes you may ... [continue] Complaints and compliments

Equality and Diversity

New Chapel Street Surgery strives to provide equality and fairness for all our patients and staff and not to discriminate on grounds of gender, gender reassignment, marital status (including civil ... [continue] Equality and Diversity

General Data Protection Regulations

We respect your right to privacy and keep all your health information confidential and secure. It is important that NHS Wales keeps accurate and up-to-date records about your health and ... [continue] General Data Protection Regulations

How to Register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. To register with the practice, please contact reception.  You will ... [continue] How to Register

Patient rights and responsibilities

Patients have the right to: be registered with a General Practitioner change doctor if desired be offered a health check on joining the practice receive emergency care at any time ... [continue] Patient rights and responsibilities

Practice Area

The practice area covers Cwmbran and the surrounding areas (Torfaen South).  Due to recent changes in the structure of Primary care in Torfaen South, we have more accurately define our ... [continue] Practice Area

Practice Leaflet

The Practice leaflet is available to download in various formats below, or ask for a printed copy at reception. View our Practice Leaflet 2020 View our Practice Leaflet 2020 – ... [continue] Practice Leaflet

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us.  If you are registered for My Health Online, you can also ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

Physical violence and verbal abuse is a growing concern. GP’s, Practice Nurses and other practice staff have the right to care for others without fear of being attacked or abused. ... [continue] Violent or abusive behaviour